Refund Policy

Modern School Vaishali (“we”, “our”, “us”) is committed to transparency in its admission and fee-collection processes. This Refund Policy specifies the terms under which fees paid by parents/guardians or students may be refunded.

1. Purpose

The purpose of this policy is to:

• Clarify situations in which refunds are possible

• Specify procedures for requesting refunds

• Set timeframes and any deductions applicable

2. Applicability

This Refund Policy applies to all fees paid to Modern School Vaishali, including but not limited to:

• Admission Registration Fees

• Tuition / Academic Fees

• Examination / Assessment Fees

• Transport, Library, Laboratory Charges

• Miscellaneous Service Charges

It does not apply to:

• Fees paid for optional extras where expressly non-refundable (if stated)

• Donations, voluntary contributions, or other non-mandatory payments (unless otherwise agreed in writing)

3. Procedure to Request Refund

1. Submit a written application (email or physical) to the School’s Administration or Accounts Department, stating:

   • Name of student, class & section

   • Admission / registration number

   • Reason for withdrawal / refund request

   • Which fees are being requested for refund

2. Provide any supporting documents, if required (e.g. medical certificates, proof of relocation).

3. The School will acknowledge receipt of the request within [7-10 business days].

4. The Accounts Department will assess the request, verify the unused portion (if applicable), compute any deductions, and process the refund.

5. Refunds will normally be made via the same mode of payment used to pay the fees (bank transfer, cheque, etc.), unless otherwise mutually agreed.

4. Time frame for Refund

• Once the refund request is approved, the refund will be processed within [7-10 business days].

• Delays may occur due to banking / administrative formalities, but the school will inform the applicant in case of any delay.

5. Deductions & Charges

• Processing / administrative charges may apply, especially for refunds requested close to or after the start of the academic session.

• Pro rata adjustment will be made for services already rendered (tuition, transport, etc.).

• Any bank or transaction charges, if incurred by the school, may be deducted.

6. Exceptional Circumstances

In certain exceptional cases (e.g. serious illness, verified transfer order, government mandate), the school may consider full or partial refunds even if classes have commenced. Such cases will be evaluated on merit, documentation, and at the discretion of the school authorities.

7. Non-Refundable Items

Some fees or charges may be expressly non-refundable, including but not limited to:

• Application / Registration Fee (if explicitly stated non-refundable)

• Charges for materials consumed or services already rendered

• Penalties for default in fee payment, or dismissal under disciplinary grounds (as per school policy)

8. Governing Rules & Changes

• The school reserves the right to modify this Refund Policy at any time. Any changes will be published on the school’s website or notice board, and effective from a date specified.

• The version in effect at the time of payment of the relevant fee(s) will generally govern any refund request, unless expressly otherwise agreed.